Frequently Asked Questions
How does the Mini Pocket Printer work?
The process is very simple.
- Press the power button
- Install the roll of thermal paper
- Close the door for the thermal roll
- Open App
- Connect to phone
How many things can I print with a Roll of Paper?
A single roll of thermal paper is 6m long, this would allow you to print many different things.
How compact is the Mini Pocket Printer?
The Mini Pocket Printer is merely 9cm x 9cm x4cm in size.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.